At Epic Games Nest, we value the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with us through our website and ecommerce platform.
By using our services, including making a purchase or submitting personal information via our website (https://www.epicgameznest.com), you agree to the terms and practices outlined in this Privacy Policy.
1. Information We Collect
We collect various types of information to improve your shopping experience and provide you with the best service possible. This includes:
a. Personal Information
- Name
- Email address
- Mailing address
- Phone number
- Payment information (credit card, billing address, etc.)
- Order history and product preferences
b. Non-personal Information
- IP address
- Browser type
- Device information
- Pages visited on our website
- Referral sources and search terms used to find us
2. How We Use Your Information
We use your information for the following purposes:
a. To Process Transactions
We use your personal and payment information to process orders, complete transactions, and send order confirmations.
b. Customer Service
Your information may be used to respond to inquiries, fulfill requests, and address customer service issues.
c. Marketing and Promotions
We may use your email address to send you promotional emails, updates on new products, or special offers. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
d. Website Improvement
We analyze non-personal data to improve our website, enhance user experience, and track browsing behavior to improve product offerings and site functionality.
3. How We Protect Your Information
We implement a variety of security measures to protect your personal information, including:
- Encryption technology (SSL/TLS) for online transactions
- Secure servers and databases
- Regular software updates and security patches
- Restricted access to sensitive data
However, no method of transmission over the internet or electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or otherwise share your personal information with third parties for their marketing purposes without your explicit consent. However, we may share your information with trusted service providers to assist us with:
- Payment processing
- Shipping and delivery services
- Marketing and email campaigns
- Website hosting and analytics
These third parties are contractually obligated to maintain the confidentiality of your information and are only authorized to use it for the purposes for which we engage them.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, track website usage, and tailor content and advertising. Cookies are small text files stored on your device. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
6. Your Data Rights
As a customer, you have certain rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can update or correct your information if it is inaccurate.
- Deletion: You may request that we delete your personal information, subject to applicable legal obligations.
- Opt-out: You can unsubscribe from marketing communications at any time.
To exercise these rights, please contact us at [email protected].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these sites. We encourage you to review their privacy policies before submitting any personal information.
8. Changes to This Privacy Policy
Epic Games Nest reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Epic Games Nest
Email: [email protected]